Change or cancel your plan

The Owner makes all of these changes on the Billing page.

Switch plans

1. Open Billing.
2. Under Choose your plan, pick Monthly or Annual.
3. Click Switch to Pro, Switch to Advanced or Switch to annual on the plan you want.
4. Click Confirm plan change.

The new plan starts right away. LiveSunday charges your card now for the new plan, minus a credit for the unused time on your old one. If the card is declined, your plan stays as it was.

You keep the same number of translation languages when you switch. If the new plan includes more languages, you stop paying for the extras it now covers.

What the page offers depends on your current plan:

• On Pay as you go, you can switch to Pro or Advanced.
• On Pro monthly, you can switch to Pro annual or to Advanced.
• On Pro annual or Advanced, the page doesn't show plan options. Email [email protected] to change your plan.

Add or remove translation languages

1. Open Billing and find Translation languages.
2. Click the plus or minus buttons to set how many languages you want.
3. Check the Estimated monthly add-on, then click Save changes.

You can't go below the number your plan includes, or above 30. Each extra language costs $5 a month on Pay as you go and $2 a month on Pro and Advanced. LiveSunday charges or credits the difference right away.

If you lower the number below what's turned on in Stream Controls, LiveSunday turns off the languages over the new limit, starting from the end of your list. To choose which languages stay, remove them in Stream Controls first. See Choose translation languages.

Cancel your subscription

1. Stop any live session that's running. You can't cancel during a live session.
2. Open Billing and click Cancel subscription.
3. If you like, tell us why. Then click Confirm.

Your plan keeps working until the end of the current billing period. Current period on the Billing page shows the end date. After that you can't start live sessions, and LiveSunday turns off your translation languages. Your organization, link and history stay in place.

You can't switch plans while a cancellation is waiting. Resume the subscription first.

Undo a cancellation

Before the billing period ends, open Billing and click Resume subscription. Your plan carries on as if you never canceled.

Come back after canceling

Once the subscription has ended, open Billing. The page shows Choose your plan again, and you can pick a plan and pay to start streaming again.